Blog

Mega Energy Has the Best Customer Satisfaction Record Among All Texas REP’s

August 27th, 2009 • By: admin Compare

Mega Energy currently holds the least amount of complaints among all retail electricity providers in Texas. We check the PUCT and Power To Choose website to find REP’s we wish to work with that offer straight forward electricity rates and pricing. Mega Energy is a clear complaint free company when comparing them against multiple other electricity providers in Texas that have multiple complaints against them in regards to electricity price, customer service, and other issues. Mega Energy shows the lowest complaint score among all REP’s operating in Texas according to the Power To Choose state run website. A few months ago we noticed that Mega had accidentally listed a small commercial terms of service sheet on Power To Choose instead of their residential terms of service and had assumed since it was linked to their residential electricity rate it was a TOS for their residential electricity rate.



We asked the PUCT and Mega Energy for clarification and were told that it was inadvertently put on their residential rate quote on the Power to Choose site. After Mega made the clarification and replaced the commercial TOS with their residential terms of service the electricity rate made sense and nothing looked disagreeable about their electricity rate. In fact Mega Energy currently offers competitive residential electricity rates and has the lowest complaint record in the Texas retail electricity market at this time according to the Power to Choose scorecard.

We would like to take this time to recommend Mega Energy as a quality Texas electricity company and affordable electric service company based on information we have researched on the Power to Choose website. We believe based on past customer satisfaction with Mega Energy that you will be happy when switching to this electricity company.

As of August 27 2009 Mega Energy currently offers a 10.7 cent per kWh 12 month fixed electricity rate in the Dallas and North North East area of Texas. Mega Energy is offering a rate of 10.6 cents per kWh for a 12 month fixed electricity rate in the Houston Texas area. You can sign up with Mega at megaenergy.com and learn more about other electricity rate plans they have to offer. You may also compare Mega Energy with several other residential electricity companies in the Houston area by visiting compare Houston electricity rates.

Startex Power Customer Review Ranked #1 by JD Power and Associates

August 20th, 2009 • By: admin Houston

StarTex Power is the highest ranking REP in the state when it comes to customer satisfaction, according to the J.D. Power and Associates 2009 Texas Residential Retail Electric Provider Customer Satisfaction Study. This is a significant testimony to the company’s unique and well-balanced approach to growth and excellence in customer service, as it comes on the heels of the company being named #30 on the Inc. 500 list of fastest-growing private companies in the country.

Because of Startex Power’s exceptional business operations and low priced electricity service we continue to offer this straight forward ethically run energy provider to our customers in Houston Texas. You will find Startex Power in almost all of our comparison charts that compare electric rates in Houston with multiple energy companies. Startex has no hidden fees and charges but just a clear easy to understand fixed electric rate. We have used Startex Power for several years because they have always offered our customers honesty and integrity in their advertised prices on their website. It is no surprise that Startex Power has been reviewed by their customers as the number one retail electricity provider in Texas according to JD Power and Associates.

StarTex Power was founded on the pillar of superior customer service in 2004, and since then the company has seen more than 3,000 percent growth. StarTex knows that the real key to success is customer satisfaction, and that is why the company has made customer-centric focus its top priority.

StarTex Power Ranked Highest by J.D. Power and Associates in Customer Satisfaction Among Texas Electricity Providers HOUSTON – (August 20, 2009) – StarTex Power, the leading retail electricity provider in Texas, has been recognized as the company with the highest level of customer satisfaction among all electricity retailers in the state, according to the J.D. Power and Associates’ 2009 Texas Residential Retail Electric Provider Customer Satisfaction StudySM.

The second annual study measures customer satisfaction by examining four key factors: pricing, billing and payment, communications and customer service. Overall satisfaction among residential customers of electric retailers in Texas has decreased notably in 2009 to 629 on a 1,000-point scale, and driving this overall decline is decreased satisfaction with pricing. StarTex Power’s overall satisfaction score is 714, earning the company the highest score amongst its competitors. “We are honored to be recognized by our customers and J.D. Power and Associates for excellence in customer satisfaction – a trait that truly sets our company apart from others in the retail electricity space,” said Marcie Zlotnik, Chairman and COO, StarTex Power. “This recognition demonstrates our dedication to providing our customers with not only competitive rates, but also friendly people and the greatest in customer service.

We want to thank our customers for their support, and we look forward to serving them in the years to come.” This honor comes just one week after StarTex Power was ranked number 30 on the Inc. 500 list of the fastest-growing private companies in the U.S., making it the fastest-growing private energy company in the nation. In addition, the company is Houston’s 2008 fastest-growing woman-owned business, as well as one of the city’s “Best Places to Work,” as designated by the Houston Business Journal. Earlier this year, company founders Bob and Marcie Zlotnik were named finalists for the Ernst and Young “Entrepreneur of the Year” award. “It takes a special kind of Company with unique and dedicated employees to be not only the fastest-growing private energy company in the country, but also the one with the highest ranked customer satisfaction in the state,” said Bob Zlotnik, President and CEO, StarTex Power.

“As we continue to expand, StarTex Power is committed to upholding and continually improving our customer service and support, a core value of our organization.” For information on how StarTex Power can provide the power to connect your home or business to competitive rates, great service and easy-to-read bills visit About StarTex Power StarTex Power, the leading retail electricity provider, gives its customers the power to connect to relatable people, competitive prices, transparent billing, as well as superior customer service. Servicing more than 120,000 customers, StarTex Power is committed to upholding the highest standards in the retail electric industry. StarTex Power serves residential and commercial customers, and is committed to connecting all its customers to superior products and services. To find out more information on StarTex Power, visit their Web site at Startex Power.

About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

At #30, StarTex is the fastest-growing private REP in the country

August 13th, 2009 • By: admin Houston

At #30, StarTex is the fastest-growing private REP in the country. I think my blog readers would be interested in hearing how Bob and Marcie of Startex Power have grown a company in the middle of a recession. Their secret? Superior customer service, competitive electricity rates, and a customer-focused approach to everything they do.

We have had an early business relationship with Startex Power and chose them based on their ethically run business and electricity rates. Startex Power has fixed electric prices that are clear and easy to understand for a customer visiting their energy website. During the evolution of Texas electricity deregulation we have never seen Startex deviate from their straightforward manner in offering electricity prices in Texas that are easy to understand for the layman. As some providers in the market place have attempted to take advantage of customer confusion in regards to electricity price Startex has continued to offer clear all in bundled electricity rates on their website. We are proud to offer Startex Power as one of the cheapest and most ethical Texas energy brands on our website.

Below is some more information about Startex Power’s success in the United States of America’s free market system. 

Inc. Magazine Unveils 28th Annual List of America’s Fastest-Growing Private Companies—the Inc. 500 StarTex Power Ranks No. 30 on the 2009 Inc. 500 with Three-Year Sales Growth of 3,794.3% HOUSTON, August 13, 2009 — Inc. magazine today ranked StarTex Power No. 30 on its 28th annual Inc. 500, an exclusive ranking of the nation’s fastest-growing private companies.

The list represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. Companies such as Microsoft, Zappos, Intuit, GoDaddy, Under Armour, Jamba Juice, American Apparel, Oracle, and hundreds of other powerhouses gained early exposure as members of the Inc. 500. “If you want to know which companies are going to change the world, look at the Inc. 500,” said Inc. editor Jane Berentson. “These are the most dynamic, fast-growth companies in the nation, the ones finding innovative solutions to problems, creating smart systems, and inventing products we soon discover we can’t live without.

The Inc. 500 list is Inc. magazine’s tribute to American business ingenuity and ambition.” At No. 30 on the Inc. 500, StarTex Power is the fastest-growing privately owned retail electricity provider in the U.S. The company credits its success to its unwavering dedication to providing customers with the power to connect to relatable people, competitive prices, transparent billing and superior customer service. Servicing more than 120,000 homes and businesses, StarTex Power is committed to establishing and maintaining the highest standards in the retail electric industry. The company connects both residential and commercial customers to traditional and innovative products and services.

Southside Place Electricity Companies

July 31st, 2009 • By: admin Compare

There are several discount electricity companies to choose from in Southside Place Texas. As a residential electricity service customer you can pick from several different fixed rate contracts. Not all Southside Place electric companies have the same credit requirement so once provider may have a cheaper electricity price but their credit approval may be a little more stricter. What we recommend for residential customers in Southside Place Texas is to try each electricity provider in the comparison chart starting with the cheapest until one of them passes you on credit. Most of the Southside Place electric providers will approve or decline you online.

Compare Southside Place Electricity Rates, Plans, and Companies

All fees and charges are disclosed in our apples to apples comparison with each electricity provider in the chart. The providers in our comparison chart are reputable electricity companies with a history in Texas off offering cheap reliable electric service.

No Deposit Electricity Company in Southside Place

If you know your credit is absolutely terrible and you need a fast move in then we have a no deposit guaranteed electricity company as well that may work out better for you. You can sign up with this no deposit guaranteed electric company in Southside Place by clicking on the link below.

Bounce Energy No Deposit Plan or call 1-866-945-8937

Houston Residential Electricity Prices

July 13th, 2009 • By: admin Houston




Compare Prices, Save Money:

Zip:
Type:

Don’t Just Go With Big Brand Name But Find a Cheap Rate With a Good Company

When signing up with a Houston electricity provider you likely heard a radio ad or saw a billboard with what appeared to be low price for electricity service. Some Houston electricity providers will show one rate on their main page of their website or on a billboard but when you receive your first months electricity bill you find that your rate is a few cents higher. What has happened here? Did the Houston electricity provider lie to you about their energy service price? When you call the Houston electricity provider they will tell you that no they did not lie to you but in fact you will find that if your read the small fine print in the contract that under “Pricing” in the “Terms of Service” section there is a clause that says TDSP charges will be a separate charge past through and added on to the energy price they advertised to you. The Houston electricity provider will likely explain that they have no idea what the TDSP charges will be for your residential electric service because they are not the TDSP company but only pass through those charges on your electricity bill.

Unbundled Electricity Prices in Houston, Why is This Wrong?

The problem with the scenario above is that most all residential electricity prices in Houston will have a clear price from the electric provider that shows all fees and charges in the bundled rate including the TDSP charges. If other Houston electricity providers bundle in the TDSP charges why are there still a few energy companies that sell residential electric service in an unbundled advertised rate? There are a small few Houston electricity providers that simply leave the TDSP charges off of any of their up front ads like a billboard, google ad, Yahoo ad, or website published rate. These electricity companies show you a partial rate because they know you will not read the fine print of the energy contract or call the provider to determine what the cost of the additional TDSP pass through will be.

Why Do Some Houston Electricity Companies Defend The Unbundled Pricing Practice?

Is it really honest to deviate from the norm and advertise an unbundled electricity price when all your competitors advertise a bundled fixed electricity price that includes the TDSP charges? The providers that operate in this manner have trained the grunt level call center staff to argue that it is fair because they are not the TDSP company. We do not argue that the electricity provider in Houston is the Transmission and Distribution Service Provider as that company is Centerpoint Energy. We argue that the Houston electricity Company has knowledge of what the TDSP charges are on average and could easily bundle that into the electricity rate like all their competitors do to give a complete description of their Houston electricity price to all customers who come to their website.

Compare in a Clear Easy To Understand Price Comparison

Our comparison chart shows several low cost reputable electricity providers in Houston that include all fees and charges including the TDSP charges in a total bundled electricity rate. You will not be surprised with additional fees and charges added onto the electricity rate. You can compare with confidence using our electricity price comparison chart to pick the cheapest Houston electricity price available in your area. If you live outside Houston like in Victoria, Pearland, Katy or another Houston area city than you will find our comparison chart to help as well in finding the cheapest available offer. You can sign up online and most Houston electricity providers in our chart offer online bill pay and a way to track your usage online. If you are currently with Reliant Energy or have been hooked by a nice sounding TV ad or radio ad from TXU Energy than we recommend looking at some truly discount electricity rates that are a few cents lower than the bog brand energy companies. The electricity providers in our comparison chart are reputable and do not have fuel surcharges or fuel adjustment fees that confuse the issue of what your price is. Click on the link below to compare electricity rates in the Houston area.

Compare Houston Electricity Prices

  • Find out how to reduce your carbon footprint

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

  • Texas Electricity Service ,You have the "Power to Choose" Compare Rates

    Learn More